How to uninstall and reinstall with a cleared Store cache.

Sometimes when your game crashes on launch or spins and never starts, uninstalling and reinstalling with a clean Store cache can help fix the problem. To do so, please follow these steps:

  1. Uninstall your game (to uninstall, right-click on the app icon and choose Uninstall from the bottom menu)
  2. Press Windows Key and R
  3. In the box that pops up, type wsreset.exe  and press Enter
  4. A black window will open up to let you know the reset is running.
  5. If the Windows Store doesn’t launch automatically, launch it now.
  6. In the search bar at the right, type in the name of the game you want to install.
  7. Reinstall your game.

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